when does my evening minutes start: 5pm or 6pm

Reply
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

when does my evening minutes start: 5pm or 6pm

My number is XXXXX

This is what I see on my account:

 

FEATURES
  • UnlimitedEvenings and weekends (Weeknights, from 5 p.m. to 7 a.m. and weekends from Friday 5 p.m. to Monday 7 a.m.)

  • Included Canada-wide long-distance

  • 450 Anytime Minutes

  • 450 weekday minutes (7am to 6pm) - Unlimited Eve/Wknd minutes

  • 600 MB Data

  • Unlimited Canada wide long distance, Unlimited Circle Calling

  • Unlimited text, picture and video messages from Canada to wireless numbers

  • Call Display - Voicemail - Call Waiting - Conference Call

So when does my free evening minutes start:  5 or 6pm?

 

 

***removed phone number***

 

Accepted Solution

Re: when does my evening minutes start: 5pm or 6pm

Thanks! I flagged it, we'll look into it.

 

In your case, it's unlimited from 6pm to 7am.

View solution in context
Flag this to a Moderator
Message 1 of 5
4,729 Views
Highlighted
Former Moderator
Former Moderator

Re: when does my evening minutes start: 5pm or 6pm

Hey @shanzhu18, that's strange! Can you send me a screen capture of where you see this information? Is it all on the same page? 

 

For any account related questions, don't hesitate to send us a message on Facebook or Twitter Smiley 



Flag this to a Moderator
Message 2 of 5
4,725 Views
Highlighted
I'm a Participant Level 2
I'm a Participant Level 2

Re: when does my evening minutes start: 5pm or 6pm

Capture.PNG

Flag this to a Moderator
Message 3 of 5
4,717 Views
Highlighted
Former Moderator
Former Moderator
Solution

Re: when does my evening minutes start: 5pm or 6pm

Thanks! I flagged it, we'll look into it.

 

In your case, it's unlimited from 6pm to 7am.



Flag this to a Moderator
Message 4 of 5
4,713 Views
Highlighted
I'm Qualified Level 3
I'm Qualified Level 3

Re: when does my evening minutes start: 5pm or 6pm

I have the same $39 Smart plan and it displays the same conflicting information on my screen too. It is definitely unlimited calling after 6PM.

Flag this to a Moderator
Message 5 of 5
4,674 Views