what number is used to retrieve voice messages

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

what number is used to retrieve voice messages

 

 

 

Accepted Solution

Re: what number is used to retrieve voice messages

The voice mail retrieval number is has been formated for all Provinces now as the following:

 

Regular Voicemail: +1 416 821-6549

Iphone VIsual Voicemail: +1 647 839-6178

 

Steps to program the VMR:

  • iPhone: Dial *5005*86*+16478396178# (may not work on all iPhone models).
    • This is for customers without Visual Voicemail
  • Android: Go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549
  • Wireless Home Phone (WHP): Dial *983*866*(Voicemail Retrieval Number)# from the home phone handset.
  • Other Phones: instructions may vary - consult manufacturer’s user guide to program the VMR.
  • Alternate Method: set the VMR as a speed-dial/quick-dial number or contact.
    • For specific instructions check the manufacturer’s user guide.
View solution in context
Flag this to a Moderator
Message 1 of 46
58,882 Views
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

Re: what number is used to retrieve voice messages

Thank you, Pierre.

Flag this to a Moderator
Message 41 of 46
1,387 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

retrieving voicemail when in another city in the same province

how to retrieve voicemail when in another city in the same province

Flag this to a Moderator
Message 42 of 46
1,369 Views
Highlighted

Re: retrieving voicemail when in another city in the same province

@supertek1111 

 

From your Fido phone:

  • Press and hold the "1" key on your phone for a few seconds to access your Voice Messaging service.
  • Enter your access code when prompted.
  • Follow the instructions to listen to your messages.

From any other phone:

  • Call your own Fido phone number.
  • Press the "#" key during your greeting message.
  • Enter your access code when prompted.
  • Follow the instructions to listen to your messages.

You can learn more about voicemail here.



Flag this to a Moderator
Message 43 of 46
1,364 Views
Highlighted
Senior MVP Senior MVP
Senior MVP

Re: retrieving voicemail when in another city in the same province

Hello Supertek1111,

 

  You should be aware that you will likely incur long-distance charges in addition to airtime if the city is outside of your local calling area. It needs to be clarified whether those charges still apply if voicemail is retrieved from a landline.

 

Hope this helps Smiley

 

Cheers


Flag this to a Moderator
Message 44 of 46
1,353 Views
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Re: what number is used to retrieve voice messages

Just joined fido yesterday. Trying to set up my voice mail, dial 1 on my phone, it asked me to type in my 10 digital number and # key, tried typing in both my phone number and 4168216549, won't work, still says phone number invalid.
Checked under setting on my phone, voice mail number is automatically set to +14168216549

Thanks
Flag this to a Moderator
Message 45 of 46
1,170 Views
Highlighted
Former Moderator
Former Moderator

Re: what number is used to retrieve voice messages

Welcome to the community @jasonko

 

I'll send you a PM so we can look into this for you. Smiley



Flag this to a Moderator
Message 46 of 46
826 Views