voicemail not set

voicemail not set

voicemail not set

SOLVED
aj1nacino
I'm a Participant Level 1

voicemail not set

I have the galaxy s4 and i was wondering why i cant set up my voicemail on the phone. I have already setup my voicemail by using my home phone..meaning i can only access it with another phone. Whenever i try to set it up on the phone through the call settings itself it keeps saying voicemail number change unsuccesful even though it says not set. Maybe im putting on a wrong number? Im so confused right now. What should i do?

 

Accepted Solution

Re: voicemail not set

Solved by Fido Employee Amanda1

Hey Guys!

 

I know this is pretty old but I just saw this and I thought I'd provide some updated information in case anyone else comes across this and needs the voicemail retrieval number. :smileyhappy:

 

There are now only two voicemail retrieval numbers for all subscribers. For customers subscribed to iPhone Visual Voicemail, it is +1-647-839-6178, and for all other customers with Voicemail, it is +1-416-821-6549.

 

To set the Voice Messaging Retrieval (VMR) number for Android
(instructions may vary based on Operating System version):

  • Go to Settings > Call Settings > Voicemail Settings > Voicemail Number
  • Enter +14168216549
  • Save the settings

Hope this helps!

View solution in context
5 REPLIES 5
Amanda1
Fido Employee

Hey Guys!

 

I know this is pretty old but I just saw this and I thought I'd provide some updated information in case anyone else comes across this and needs the voicemail retrieval number. :smileyhappy:

 

There are now only two voicemail retrieval numbers for all subscribers. For customers subscribed to iPhone Visual Voicemail, it is +1-647-839-6178, and for all other customers with Voicemail, it is +1-416-821-6549.

 

To set the Voice Messaging Retrieval (VMR) number for Android
(instructions may vary based on Operating System version):

  • Go to Settings > Call Settings > Voicemail Settings > Voicemail Number
  • Enter +14168216549
  • Save the settings

Hope this helps!



FidoStephen
Community Manager

Hey aj1nacino,

 

What's the voicemail number that you're trying to enter in your phone settings?



Yakunagi
I'm a Participant Level 1

I am having the same problem. As soon as I enter my 10 digit number I am told I have the wrong number.. I have the nexus 4 lg phone
FidoStephane
Community Specialist

What's the voicemail number that you're trying to enter in your phone settings?



Paolo
I'm an Expert Level 2

i find the biggest mistake people make is when it prompts them to enter the voicemail number, a lot of people mistakenly enter either their 4 digit password or enter their own telephone number instead of the specially assigned voicemail retreival number that they need to enter. this is what causes the problem, but now  thatt we know the problem, incase anyone experiences this, hopefully they can come here and check first so they can enter the correct number by calling  customer service and obtaining it from them.