update for Samsung Galaxy Q

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update for Samsung Galaxy Q

Hello, I picked up a Samsung Galaxy Q on a 2-year contract renewal last night from my local Fido store.  The salesman told me that I will be able to update the Galaxy Q right away.  Since then I've looked on the Samsung website, and I don't see a firmware upgrade available for this phone.  Is there an update available, or was the salesman BS'ing me?

 

cheers

/gmg74

 

 

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Re: update for Samsung Galaxy Q

Hello gmg74!

To see if a software update is available for your device, you will require downloading the software found here:

http://www.samsung.com/ca/consumer/mobile/mobile-phones/smartphones/SGH-T589HARRWC/index.idx?pagetype=prd_detail&tab=support

Once this software is downloaded and installed, plug your phone to your PC via USB and check if an update is available.

For further assistance, I would have to refer you to other members of the Community or to Samsung directly at the following link:

http://www.samsung.com/ca

Let us know how it goes!
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Re: update for Samsung Galaxy Q

Hello gmg74!

To see if a software update is available for your device, you will require downloading the software found here:

http://www.samsung.com/ca/consumer/mobile/mobile-phones/smartphones/SGH-T589HARRWC/index.idx?pagetyp...

Once this software is downloaded and installed, plug your phone to your PC via USB and check if an update is available.

For further assistance, I would have to refer you to other members of the Community or to Samsung directly at the following link:

http://www.samsung.com/ca

Let us know how it goes!


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Re: update for Samsung Galaxy Q

Thanks for the help. It looks like Samsung just posted an update to the Kies application on their website. I also found that in order for the Galaxy Q to successfully connect, I needed to enabled USB debugging. Settings > Applications > Development > USB debugging.
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