trying to get into the spotify family plan

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trying to get into the spotify family plan

trying to get into the spotify family plan

valesalluzzo
I'm a Participant Level 1

trying to get into the spotify family plan

I just cancel my spotify through fido since im going to get the family plan in spotify

 

i had no problem canceling the spotify and said that it was removed already

 

but now im trying to get into the familar plan in spotify and says that i am already with one of their partners

 

so, do i have to wait 24 hours until the system update??

 

does anyone know?? thanks 

1 REPLY 1
FidoSaad
Moderator

Hey there @valesalluzzo

 

Welcome to the community Smiley

 

Just to confirm with you, have you cancelled your subscription by completing the steps on Fidohub.ca or by replying to a prompt received by SMS? Once your Premium subscription is removed on our end, you should be able to log in to your Spotify account and manage your membership there.

 

Alternatively, you can create a new Spotify username/account as a workaround.

 

Let is know how it goes.