so there's a button to send texts on-line, but when asked for my number and password it says wrong credentials, then when i say forgot my password and enter my info it says i don't exist in the system... so i'm already logged in, and i tried both numbers i have and a few different passwords and they all amount to the same thing... what's up with that?
Solved! Go to Solution.
If you're referring about the Fido Web-Text service (https://websms.fido.page.ca/2way/), it's a different access than the one you use to log onto My Account. If you never used that service before, you need to create a new account (it's free).