text messages

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I'm a Participant Level 1 frankhero
I'm a Participant Level 1

text messages

so there's a button to send texts on-line, but when asked for my number and password it says wrong credentials, then when i say forgot my password and enter my info it says i don't exist in the system... so i'm already logged in, and i tried both numbers i have and a few different passwords and they all amount to the same thing... what's up with that? 

Accepted Solution

Re: text messages

If you're referring about the Fido Web-Text service (https://websms.fido.page.ca/2way/), it's a different access than the one you use to log onto My Account. If you never used that service before, you need to create a new account (it's free).

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I'm Experienced Level 2
I'm Experienced Level 2
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Re: text messages

If you're referring about the Fido Web-Text service (https://websms.fido.page.ca/2way/), it's a different access than the one you use to log onto My Account. If you never used that service before, you need to create a new account (it's free).

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