temporary suspension

temporary suspension

temporary suspension

SOLVED
zoeys328
I'm a Participant Level 1

temporary suspension

Hi, I asked for a temporary suspension for 2month starting from June 28th. But in this month bill, I'm still paying my regular plan in addition to suspension $7. As far as I know, the regular rate is covered when suspension is added. Can someone please help this??  

Accepted Solution

Re: temporary suspension

Solved by Moderator

Hey @zoeys328

 

Welcome to the Community. Smiley 

 

Once you are on a temporary suspension you should only be charged for the suspension fee instead of the full cost of the plan. 

 

I'll be glad to take a closer look into this with you. I'll send you a PM so we can check this out together. 

 

 

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1 REPLY 1
FidoPierre
Moderator

Hey @zoeys328

 

Welcome to the Community. Smiley 

 

Once you are on a temporary suspension you should only be charged for the suspension fee instead of the full cost of the plan. 

 

I'll be glad to take a closer look into this with you. I'll send you a PM so we can check this out together.