temporary suspension

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I'm a Participant Level 1 saifdb
I'm a Participant Level 1

temporary suspension

i am trying to suspend my account from abroad temporarly but i cant find the link in the websit .

your help would be appreciated 

thank you .

 

Accepted Solution

Re: temporary suspension

Hello @saifdb,

 

Welcome to the community!

 

A temporary suspension is not something that can be done through any self-serve methods it will have to be done by a Fido representative. 

 

You can reach out to Fido from any of the available methods listed here.

 

There are some conditions:

 

A temporary suspension can be added to your line at the beginning of a new cycle for a period of 2 to 12 months, if you are not currently under a contract and if you haven't had the account suspended already in the last 12 months, for $7 a month.

 

Happy holidays!

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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: temporary suspension

Hello @saifdb,

 

Welcome to the community!

 

A temporary suspension is not something that can be done through any self-serve methods it will have to be done by a Fido representative. 

 

You can reach out to Fido from any of the available methods listed here.

 

There are some conditions:

 

A temporary suspension can be added to your line at the beginning of a new cycle for a period of 2 to 12 months, if you are not currently under a contract and if you haven't had the account suspended already in the last 12 months, for $7 a month.

 

Happy holidays!

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I'm a Participant Level 1 Alexandros365
I'm a Participant Level 1

Re: temporary suspension

Hi,does anyone knows how can I suspend my account online? I’m outside Canada that’s why I wanna do it online..thank you 

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Moderator (inactive) FidoRanya
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Re: temporary suspension

Hey  @Alexandros365

 

Welcome to the Community! 

 

I  moved your post to this thread as it deals with a similar topic, you'll find the answer to your question in the Accepted Solution. 

 

We can send you a PM to help with the suspension if you'd like! 



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