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May 2018
Hi, I will living abroad for two month till July15,Can I temporarily suspend my account and how?How can I reactive the account when I come back? Thanks.
Solved! Go to Solution.
May 2018
Hey @AnnabelleYi
Welcome to the Community!
We can add a temporary suspension on your line at the beginning of a new cycle for a period of 2 to 12 months at a fee of $30/month if the lines has been active with us for a minimum of 1 month and if you are not currently under a contract.
You can contact us here so we can add this with you and you can contact us back the same way to reactive it
We can also send you a PM on here if you prefer. Let us know.
*** Update October 29, 2019 - Great news everyone, the temporary suspension is now $7/month!
Updated July 2019.
May 2018
Hey @AnnabelleYi
Welcome to the Community!
We can add a temporary suspension on your line at the beginning of a new cycle for a period of 2 to 12 months at a fee of $30/month if the lines has been active with us for a minimum of 1 month and if you are not currently under a contract.
You can contact us here so we can add this with you and you can contact us back the same way to reactive it
We can also send you a PM on here if you prefer. Let us know.
*** Update October 29, 2019 - Great news everyone, the temporary suspension is now $7/month!
Updated July 2019.
May 2018
please send the PM here thx!
May 2018
August 2018
I will be living abroad for 12 months and am hoping to be able to suspend my account. I am under a contract and was wondering what the options are for suspending my account while I am away.
I have read that if I was not under a contract it costs $7 a month for 2-12 months, but I am curious what the options are since I am under a contract.
August 2018
Hey @meganpro!
Welcome to the community.
I've moved your post to this thread for you. It will have all the answers you seek.
However, I can confirm that it's possible to get a temporary suspension only while not on a contract or agreement.
If you would like to discuss your options, you can contact us here or we can send you a PM, if you prefer.
September 2018
Hello Fido Cummunity,
I want to do a temporary suspension on my account from 7th, SEP, 2018 to 1st, JAN, 2019 how can i apply the suspenstion online? Because im not in CANADA.
Thanks...
September 2018
Hey @SameerAlQaisi,
Welcome to the Community
I've moved your post to this thread, you'll be able to find the answer to your question here.
If you'd like us to send you a PM to add the suspension, let us know!
September 2018
Hello
I have three fido phones, and one of phone is used by my wife.
She will go to abroad for a while.
If I remember correctly, I stopped my number for a month a couple of years ago. During the period, I didn't need to pay for it. Is it still possible? If it is, could you tell me how I can apply it? Last time, I did it at the store.
Thank you in advance.
September 2018