still charged

[piotr]

I refilled my account (prepaid) a few days ago and I was charged for all calls. Now my account is empty again and I can't call. Today I received a message that I have to refill my phone. Again? How many times? I'm disappointed.

[FidoClaudia]

Hey @piotr,

Let's check out what's going on together! I'll be sending you a PM shortly to get started.

In the future, if you have account specific questions, don't hesitate to send us a PM on Facebook or Twitter!

Talk to you soon

[piotr]

ok