signal constantly dropping

signal constantly dropping

signal constantly dropping

Elliot905
I'm a Participant Level 2

signal constantly dropping

I recently received a "new"phone replacement which was actually a referb so I assumed that was the problem but after reading all the posts see its not only me. I have a galaxy s6 and continuously the signal cannot be found in have the latest update I always update and still having same problems

 

 

 

1 REPLY 1
FidoChristina
Former Moderator

Hey Elliot905,

 

If you have Android 5.1.1, you may be experiencing some issues. The good news is we've already started rolling out a fix. You'll receive a notification (if you haven't already) to install the update, but feel free to check for it manually. Here's how:

 

Settings- About device - Software Updates and select Update now.

 

Hope this helps!