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I just got 2 accounts in Fido last Jan 11. I was told in-store that I wouldn't pay for service set-up fee and STILL IT APPEARS ON MY BILL.
Solved! Go to Solution.
January 2020
Hello @sannierose,
Welcome to the community!
Having extra unwanted charges are never good since you did the transaction in-store I would advise you to go back to the store and speak to the person or manager.
The $35 service is always charged unless you process a transaction through self-serve on fido.ca, sometimes they have promotions in store where they waive the $35 fee usually it gets charged and then credited back on your 2nd or 3rd bill.
You should go to the store and have it sorted.
Hello @sannierose,
Welcome to the community!
Having extra unwanted charges are never good since you did the transaction in-store I would advise you to go back to the store and speak to the person or manager.
The $35 service is always charged unless you process a transaction through self-serve on fido.ca, sometimes they have promotions in store where they waive the $35 fee usually it gets charged and then credited back on your 2nd or 3rd bill.
You should go to the store and have it sorted.