I want to remove my value pack in my fido plan. What should I do? Calling *234 is not helping me at all.
Solved! Go to Solution.
Hey @masumeakbari ,
Welcome to the Community .
We can also help you out right here, let us know if you'd like us to send you a PM .
Welcome to the Community.
You'd need to speak with someone from our customer support team to have these kinds of changes applied. You can check out all the different ways to reach us right from here:
We can also send you a PM if you'd prefer. Let us know if you'd like to do this here through the Community and I'll send you a PM so we can get this done.
Hi FYI I recently have successfully removed my VP value pack via my account app.
1) log in to my account app if you don't have the app you can download it via Google play or (appleplay)
2) scroll down down to your services add-on value pack & hit remove.
Heads-up! After removing option pack My voicemail went out completely instead of it downgraded to regular voicemail after removing the VPpack. The Fido setup is missing to resume to regular voicemail automatically it deletes all of it instead. Yeah,, so you still have to ask a Fido rep to fix the voicemail afterwards.hmm Definitely a piece for structure assignment here. Hey Fido Save your reps time and provide better service by adding that piece of code missing (to refresh at reg voicemail auto) ahead of Jan 17 pack at 7$!
That's all folks