re: HTC One M8 (Unlocked) - 4G/LTE support question

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re: HTC One M8 (Unlocked) - 4G/LTE support question

I recently got an unlocked HTC One M8 from NCIX (http://www.ncix.com/detail/htc-one-m8-unlocked-android-d5-99824-1350.htm) and I was wondering if will work with Rogers/FIDO 4G/LTE towers in Winnipeg?

 

So far, I've only been able to get a 3G connection in my area.

 

The notes at NCIX for the phone say it should work with Rogers/FIDO 4G/LTE but when I unboxed it and powered it on, it was clearly built for the Asian market. The charger isn't even a standard NEMA plug and requires an included adapter.

 

NCIX's tech details for the phone says:

 

 

  • 2G Network GSM Quad-band (850/900/1800/1900)
  • 3G Network HSDPA Quad-band (850/900/1900/2100)/(850/1900/2100)/(850/1700/1900/2100)
  • 4G Network LTE Penta-band (800/900/1800/2600)/(700/1700/2100)/(700/900/1800/2100/2600)/(700/850/1700/1800/1900/2100/2600)

FIDO's faq says they 2100/2600 but the tower map I looked at for Winnipeg seems to only list a small number of 2100 towers.

 

If the phone doesn't do 4G/LTE now, is it possible to correct or would I need to fight with NCIX for a refund? Will it work when Rogers rolls out 700 Mhz to their towers in Winnipeg?

 

Thanks!

 

 

 

 

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Re: re: HTC One M8 (Unlocked) - 4G/LTE support question


@KDCF wrote:

I recently got an unlocked HTC One M8 from NCIX (http://www.ncix.com/detail/htc-one-m8-unlocked-android-d5-99824-1350.htm) and I was wondering if will work with Rogers/FIDO 4G/LTE towers in Winnipeg?

 

So far, I've only been able to get a 3G connection in my area.

 

The notes at NCIX for the phone say it should work with Rogers/FIDO 4G/LTE but when I unboxed it and powered it on, it was clearly built for the Asian market. The charger isn't even a standard NEMA plug and requires an included adapter.

 

NCIX's tech details for the phone says:

 

 

  • 2G Network GSM Quad-band (850/900/1800/1900)
  • 3G Network HSDPA Quad-band (850/900/1900/2100)/(850/1900/2100)/(850/1700/1900/2100)
  • 4G Network LTE Penta-band (800/900/1800/2600)/(700/1700/2100)/(700/900/1800/2100/2600)/(700/850/1700/1800/1900/2100/2600)

FIDO's faq says they 2100/2600 but the tower map I looked at for Winnipeg seems to only list a small number of 2100 towers.

 

If the phone doesn't do 4G/LTE now, is it possible to correct or would I need to fight with NCIX for a refund? Will it work when Rogers rolls out 700 Mhz to their towers in Winnipeg?

 

Thanks!

 

 


Hello,

 

The first thing to check would be which version of the HTC One M8 you bought. They have different versions of the same model for different markets, usually denoted by additional lettering. I'm not sure how HTC identifies their model versions, but using the Samsung Galaxy S5 for an example:

 

All the phones are SM-G900(...) whereby the lettering in the brackets denotes which market.

SM-G900H - nonLTE

SM-G900F - European LTE version

SM-G900W8 - Canadian/South American LTE version

etc...

 

They are all Galaxy S5s, but there are slight differences in hardware and frequencies for the different markets.

 

I mention this because the phone details you listed from NCIX show 4 LTE different versions. If you indeed have the penta-band version (700/900/1800/2100/2600), then unfortunately I do not believe you will be able to use the Fido/Rogers LTE network.

 

Now, I'm still waiting for conformation on this, but from what I understand, the phone needs to be able to access the LTE via AWS (1700/2100) or Band 4. The penta-band version does not appear to be AWS compliant.

 

The (700/850/1700/1800/1900/2100/2600) version may be compatible with the LTE network if 1700/2100 is in fact Band 4 and not two separate bands.

 

I'm still not sure how 2600 plays out on the Fido/Rogers LTE network (see some of my previous posts) or how the 700 frequency will eventually be used.

 

Hope this information helps!

 

Again, if any mods are reading this, some clarification would be greatly appreciated!! Smiley

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Re: re: HTC One M8 (Unlocked) - 4G/LTE support question

Make sure you get a LTE SIM Card from Fido first, your phone will stay at 3G if the SIM card is not LTE enabled.

 

Asian phones should still get you LTE speeds as long as it supports 2100/2600 frequency. If your area doesn't cover these frequencies you won't get LTE no matter which phone you buy.

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Re: re: HTC One M8 (Unlocked) - 4G/LTE support question


@Wufai wrote:

Make sure you get a LTE SIM Card from Fido first, your phone will stay at 3G if the SIM card is not LTE enabled.

 

Asian phones should still get you LTE speeds as long as it supports 2100/2600 frequency. If your area doesn't cover these frequencies you won't get LTE no matter which phone you buy.


I pulled out my sim card that I got when I signed up at FIDO yesterday and it's an LTE FIDO nano sim.

 

I looked in my settings and the APN info appears to have been populated automatically.

 

It's using LTEMOBILE.APN with all the settings described on the FIDO webpage.

 

I'm back at work tomorrow so I'll see if I get an LTE connection there and compare with colleagues that have Rogers phones.

 

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Re: re: HTC One M8 (Unlocked) - 4G/LTE support question


@KDCF wrote:

I recently got an unlocked HTC One M8 from NCIX (http://www.ncix.com/detail/htc-one-m8-unlocked-android-d5-99824-1350.htm) and I was wondering if will work with Rogers/FIDO 4G/LTE towers in Winnipeg?

 

So far, I've only been able to get a 3G connection in my area.

 

The notes at NCIX for the phone say it should work with Rogers/FIDO 4G/LTE but when I unboxed it and powered it on, it was clearly built for the Asian market. The charger isn't even a standard NEMA plug and requires an included adapter.

 

NCIX's tech details for the phone says:

 

 

  • 2G Network GSM Quad-band (850/900/1800/1900)
  • 3G Network HSDPA Quad-band (850/900/1900/2100)/(850/1900/2100)/(850/1700/1900/2100)
  • 4G Network LTE Penta-band (800/900/1800/2600)/(700/1700/2100)/(700/900/1800/2100/2600)/(700/850/1700/1800/1900/2100/2600)

FIDO's faq says they 2100/2600 but the tower map I looked at for Winnipeg seems to only list a small number of 2100 towers.

 

If the phone doesn't do 4G/LTE now, is it possible to correct or would I need to fight with NCIX for a refund? Will it work when Rogers rolls out 700 Mhz to their towers in Winnipeg?

 

Thanks!

 

 


Hello,

 

The first thing to check would be which version of the HTC One M8 you bought. They have different versions of the same model for different markets, usually denoted by additional lettering. I'm not sure how HTC identifies their model versions, but using the Samsung Galaxy S5 for an example:

 

All the phones are SM-G900(...) whereby the lettering in the brackets denotes which market.

SM-G900H - nonLTE

SM-G900F - European LTE version

SM-G900W8 - Canadian/South American LTE version

etc...

 

They are all Galaxy S5s, but there are slight differences in hardware and frequencies for the different markets.

 

I mention this because the phone details you listed from NCIX show 4 LTE different versions. If you indeed have the penta-band version (700/900/1800/2100/2600), then unfortunately I do not believe you will be able to use the Fido/Rogers LTE network.

 

Now, I'm still waiting for conformation on this, but from what I understand, the phone needs to be able to access the LTE via AWS (1700/2100) or Band 4. The penta-band version does not appear to be AWS compliant.

 

The (700/850/1700/1800/1900/2100/2600) version may be compatible with the LTE network if 1700/2100 is in fact Band 4 and not two separate bands.

 

I'm still not sure how 2600 plays out on the Fido/Rogers LTE network (see some of my previous posts) or how the 700 frequency will eventually be used.

 

Hope this information helps!

 

Again, if any mods are reading this, some clarification would be greatly appreciated!! Smiley


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Re: re: HTC One M8 (Unlocked) - 4G/LTE support question


@Cawtau wrote:

Hello,

 

<snip>

 

I mention this because the phone details you listed from NCIX show 4 LTE different versions. If you indeed have the penta-band version (700/900/1800/2100/2600), then unfortunately I do not believe you will be able to use the Fido/Rogers LTE network.

 

Now, I'm still waiting for conformation on this, but from what I understand, the phone needs to be able to access the LTE via AWS (1700/2100) or Band 4. The penta-band version does not appear to be AWS compliant.

 

The (700/850/1700/1800/1900/2100/2600) version may be compatible with the LTE network if 1700/2100 is in fact Band 4 and not two separate bands.

 

I'm still not sure how 2600 plays out on the Fido/Rogers LTE network (see some of my previous posts) or how the 700 frequency will eventually be used.

 

Hope this information helps!

 

Again, if any mods are reading this, some clarification would be greatly appreciated!! Smiley


Thanks Cawtau.

 

I think you're probably right about my phone not supporting AWS. That would explain my problem. It's not the answer I was hoping for but c'est la vie.  I guess I'll have to complain to NCIX and see if I can get a refund. 😞

 

If I want to use an HTC One M8 on Fido, could I simply buy one at Rogers (Fido's web site doesn't list the M8), unlock it, and then use my current Fido sim to get proper LTE? (I believe FIDO uses the Rogers towers.)

 

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Re: re: HTC One M8 (Unlocked) - 4G/LTE support question


@KDCF wrote:

Thanks Cawtau.

 

I think you're probably right about my phone not supporting AWS. That would explain my problem. It's not the answer I was hoping for but c'est la vie.  I guess I'll have to complain to NCIX and see if I can get a refund. 😞

 

If I want to use an HTC One M8 on Fido, could I simply buy one at Rogers (Fido's web site doesn't list the M8), unlock it, and then use my current Fido sim to get proper LTE? (I believe FIDO uses the Rogers towers.)

 


I'm not an expert by any means, but I think that should get you proper LTE.

 

Best of luck!


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Re: re: HTC One M8 (Unlocked) - 4G/LTE support question

Well, the Rogers store I went into refused to see me an unlocked HTC One M8. Angry

 

I'd already emailed them and got confirmation that you could buy the phone outright and pay a $50 unlocking fee but I didn't feel like arguing with the sales drone so I just bought one on ebay from a Canadian seller that guaranteed me I'd get LTE support in Winnipeg (since this particular phone supports AWS on Band 4 - 1700/2100).

 

The phone arrived yesterday and I popped in my FIDO sim and it immediately negotiated an LTE connection. For fellow Winnipegers, what download/upload speeds should I be seeing? Speedtest was giving me about 12 Mbps down  / 12 Mps up.

 

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