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I have two son and both son is under my line . I know that if under line it will discount 10% but one of son got 10% disscount but other son didn't would you like explain what happen ?
Hey @david089,
Welcome to the Community!
As KAPABLE-K's mentioned, a plan change could have triggered this change. Can you let us know if you recently requested any changes to your account?
Let me know if you'd like us to take a peek right from here and we'll send you a PM to take a closer look.