Hey @snower,
The promo was ongoing at the time you upgraded your phone, however, it only applied if you upgraded through your on-line account on fido.ca on an in-market plan
If eligible, the credit of $65 is applied automatically on your 2nd invoice after the upgrade and the $35 Setup Service Fee is waived at the point of transaction.
If you haven't upgraded on-line and would like to revise your options, you can contact us here or we can send you a PM on the Community, let us know.
Cheers!
