phone not making out recieving calls

phone not making out recieving calls

phone not making out recieving calls

nickmplumbing
I'm a Participant Level 2

phone not making out recieving calls

Hello, my phone isn't making or recieving any phone calls, Internet is working and sms but that's it. Not able to call customer service either. Getting operator with a this number isn't listed message.

 

 

7 REPLIES 7
Wsh
I'm a Participant Level 2
I'm a Participant Level 2

When I try to make any phone call, it always says "The number you have called is not assigned. Please check the number and try to call it again"
Wsh
I'm a Participant Level 2
I'm a Participant Level 2

Yes, I have tried rebooting my phone for several times.
Wsh
I'm a Participant Level 2
I'm a Participant Level 2

I am having the same problem. I just came back from USA, and it was working in US but it stops working right after I came back to Canada


@Wsh wrote:
I am having the same problem. I just came back from USA, and it was working in US but it stops working right after I came back to Canada

 

Hello Wsh,

 

  Welcome to the forums!

 

  Was your phone working properly in Canada before? Is voice and data not working? What phone are you using? Did you use a different SIM in the US?

 

  Have you verified the phone has the correct APN settings? Sometimes if you switch SIMs, the APN settings may have been changed to accomodate the other provider. You can verify the correct settings here, near the bottom of the page.

 

  Hope this helps Smiley

 

Cheers


FidoRachel
Former Moderator

Hey @Wsh, have you tried rebooting your phone? 



brookelindsay25
I'm a Participant Level 3

I'm having the same issue can someone help me as well
FidoAmanda
Former Moderator

Hey nickmplumbing!

 

Welcome to the Community!

 

I'll send you a PM shortly to look into this. Smiley