pay as you go prepaid card - oops!

pay as you go prepaid card - oops!

pay as you go prepaid card - oops!

SOLVED
all4bees
I'm a Participant Level 2

pay as you go prepaid card - oops!

So I just purchased 3 $50 prepaid cards at a local Sobeys here thinking they were GIFT CARDS.  I do not have a pay as you account.  I see on the receipt they are non-refundable.  What are my choices here?  Can I have the balance on these cards applied to my current fido plan instead?  

Accepted Solution

Re: pay as you go prepaid card - oops!

Solved by Former Moderator FidoValeska

Hi @all4bees

 

Thank you for reaching out Smiley 

 

A prepaid card can only be used to pay a prepaid service. 

 

We unfortunately cannot use it to pay a monthly account. 

 

However, we can look into other options together! 

 

I'll be sending you a PM shortly. Talk to you soon! 

View solution in context
1 REPLY 1
FidoValeska
Former Moderator

Hi @all4bees

 

Thank you for reaching out Smiley 

 

A prepaid card can only be used to pay a prepaid service. 

 

We unfortunately cannot use it to pay a monthly account. 

 

However, we can look into other options together! 

 

I'll be sending you a PM shortly. Talk to you soon!