not enough fido dollars to redeem travel pack?

not enough fido dollars to redeem travel pack?

not enough fido dollars to redeem travel pack?

SOLVED
Jiayang_Joanna
I'm a Participant Level 2

not enough fido dollars to redeem travel pack?

I wanna redeem the 60 bucks Europe travel pack but have only 40 fido dollars in my account.

Can I make up the rest by paying by credit card?

Or it has to be paid in full all by fido dollars.

Thanks 

 

 

 

Accepted Solution

Re: not enough fido dollars to redeem travel pack?

Solved by Former Moderator FidoChristina

Actually, I'll just reply right here so others can see my post also Smiley

 

You can only use your FidoDOLLARS™ to pay for a travel pack if you have enough to cover the entire cost.

 

So if you have 40 FidoDOLLARS™ you can get the $40 travel pack and it won't cost you anything out of pocket.

 

You can still get the $60 travel pack and you'll be billed $60 on your next invoice.

 

Hope this helps Smiley

 

View solution in context
7 REPLIES 7
FidoChristina
Former Moderator

Actually, I'll just reply right here so others can see my post also Smiley

 

You can only use your FidoDOLLARS™ to pay for a travel pack if you have enough to cover the entire cost.

 

So if you have 40 FidoDOLLARS™ you can get the $40 travel pack and it won't cost you anything out of pocket.

 

You can still get the $60 travel pack and you'll be billed $60 on your next invoice.

 

Hope this helps Smiley

 



Jiayang_Joanna
I'm a Participant Level 2

Thank you!

Using $40 Fido dollars on $40 dollar travel pack won't cost anything out of pocket?  

 

Whom do I contact to get the tax I paid refunded when I used my Fido dollars on travel packs?

Hello SpiltBwater.


Using your FidoDOLLARS for a travel pack won't cost you anything out of pocket.

 

Since the FidoRewards cover the charges, no taxes are applied.

 

Hope this helps Smiley



Is that recent?  I used $20 just last Oct. and was charged $20 on my bill, taxed on the total, then credited back $20, not $22.40 as would be the case if I did not pay tax on using my Fido Dollars.  Everytime I have used Fido Dollars it is similar.

 

 

Hey SplityBwater, I have to correct what I wrote above, it's an honest mistake on my end.

 

I double checked and the taxes do get charged on Travel Packs even if you use your FidoRewards.

 

Taxes on the purchase of the Travel Pack can't be paid using FidoDOLLARS. 

 

Hope this clarifies and answers your questions. 

 

 

 

 



FidoChristina
Former Moderator

Hey Jiayang_Joanna Smiley

 

I'll send you a private message in a few!

 

- Christina