not able to sign in to account on Firefox

not able to sign in to account on Firefox

not able to sign in to account on Firefox

daweb
I'm a Participant Level 2

not able to sign in to account on Firefox

Does anyone know why I cant sign into my account on Firefox? This has only been a problem I noticed in the past two weeks. No problem on Chrome but I tend to prefer Firefox and all I get is a blank page??

 

3 REPLIES 3
Vic
I'm a Participant Level 2
I'm a Participant Level 2

Please see my post here http://forums.fido.ca/t5/forums/forumtopicpage/board-id/NonTechnical/message-id/21315  I was having similar issues.

Cawtau
Senior MVP


@daweb wrote:

Does anyone know why I cant sign into my account on Firefox? This has only been a problem I noticed in the past two weeks. No problem on Chrome but I tend to prefer Firefox and all I get is a blank page??

 

**Edited to add label


Hello Daweb,

 

  I'm not sure if this will help, but I posted regarding similar sign in issues here. Are your privacy settings different on Firefox than on Chrome?

 

Cheers


FidoTerry
Former Moderator

@daweb that's odd! Did you try to clear caches and cookies on your Firefox browser? What happens exactly when you try to log in after you enter the password? Just a blank page with no error messages?