not able to access spotify premium

not able to access spotify premium

not able to access spotify premium

Lnagy64
I'm a Participant Level 2

not able to access spotify premium

Ever since I got a message from fido saying that my account number change, it told me I had to reactivate spotify premium but when I try it's saying the number is already in use with the account and it's not letting me access.

 

 

 

9 REPLIES 9
FidoKenny
Moderator

Hey Lnagy64 and welcome to the Community Smiley

 

Let's make sure that your Spotify works ASAP.

 

I'm sending you a PM to get this looked into.

 

Talk to you soon Smiley



sanchita
I'm a Participant Level 2

same is happening to me. Please help !

Just replied to your other post @sanchita Smiley



blue-mango
I'm a Participant Level 2

I'm having the same issue. Thanks

Hey @blue-mango

 

Welcome to the community Very_Happy

 

I'll check it out for you! I'll be sending you a PM in just a bit.



blue-mango
I'm a Participant Level 2

I'm still having this problem...

 

I was talking to someone via the Fido chat last week and they said they would create a ticket to fix this for me. Can you please check into this?

Hey blue-mango! 

 

I'll send you a PM and we'll check this out! Smiley 



aaronmillar123
I'm a Participant Level 1

Hi there, 

I`m having the same issue. Please help!

 

Hey aaronmillar123, 

 

Welcome to the Community Smiley 

 

I'll send you a PM to help!