not able to access spotify premium

[Lnagy64]

Ever since I got a message from fido saying that my account number change, it told me I had to reactivate spotify premium but when I try it's saying the number is already in use with the account and it's not letting me access.

[FidoKenny]

Hey Lnagy64 and welcome to the Community

Let's make sure that your Spotify works ASAP.

I'm sending you a PM to get this looked into.

Talk to you soon

[sanchita]

same is happening to me. Please help !

[FidoRachel]

Just replied to your other post @sanchita

[blue-mango]

I'm having the same issue. Thanks

[FidoSamantha]

Hey @blue-mango ! 

Welcome to the community

I'll check it out for you! I'll be sending you a PM in just a bit.

[blue-mango]

I'm still having this problem...

I was talking to someone via the Fido chat last week and they said they would create a ticket to fix this for me. Can you please check into this?

[FidoMegan]

Hey blue-mango! 

I'll send you a PM and we'll check this out!  

[aaronmillar123]

Hi there, 

I`m having the same issue. Please help!

[FidoRanya]

Hey aaronmillar123, 

Welcome to the Community  

I'll send you a PM to help!