This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
I live in Surrey BC. I have 0 reception and sometimes 1 useless bar. If I drive 10 blocks south and I get full power. Any Idea's before I toss Fido?
Hey @Jimmy123 and thank you for using the Community
Hopefully you won't toss Fido, it would be great to keep you with us.
About your reception, are you having trouble getting signal indoors and outdoor as well?
How many signal bars can you see on your phone now?
What phone model are you using?
Have you tried to reboot your phone?
Let me know
Hi FidoKenny,
Both indoors and outdoors.
I get 1 bar sometimes none. If I walk around the neighborhood I get 1 bar, occasionally 2.
Model is Samsung S4. upgraded from xperia U and still no better.
Rebooting phone does not make a difference.
Thanks
Hey @Jimmy123
I would suggest you try your SIM in another phone model. If the issue persists, you'll know it's with the SIM, in which case you can follow Fidocares12's advice and get a new SIM card.
Keep us posted