new to fido

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

Click here to read more

new to fido

new to fido

SOLVED
smilesalot
I'm a Participant Level 1

new to fido

hi i am new and im trying to set up my fido phone. i bought it from wallmart with a sim card already in it. so i go online to activate it and when it asks me to pick my number it only shows ontario for province and i live in alberta. so i go back and i dont know how to change that. thanks hope someone can help 

 

Accepted Solution

Re: new to fido

Solved by Former Moderator FidoRachel

Hey @smilesalot, make sure to select Alberta in the top right corner of the page. That way you'll have the right options. 

View solution in context
1 REPLY 1
FidoRachel
Former Moderator

Hey @smilesalot, make sure to select Alberta in the top right corner of the page. That way you'll have the right options.