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I just upgraded my phone to a pixel -- and was sent a new sim card to fit into the smaller holder slot. When I try using the website activation, I keep getting an error that the sim isnt tied to my number.
Welcome to the Community!
Does your previous SIM fit the new device? You can always keep using the same one
If not you can contact us so we activate it with you
We can also send you a PM on here if you prefer. Let us know!