new sim card activating

new sim card activating

new sim card activating

nadiahazar
I'm a Participant Level 1

new sim card activating

I lost my sim card and bought a new one and activated it card online but my phone shows "no service" and my sim card isn't working, what shoul I do?

 

 

3 REPLIES 3
FidoMegan
Former Moderator

Hey @nadiahazar

 

Have you tried turning the phone off and back on? If it's still not working, let me know and I'll send you a PM. Smiley 



aefu22qwdsas
I'm a Participant Level 1

Lost phone and want to activade another  Fido Sim card. I can't update my new because I don't have the old sim card number. https://www.fido.ca/pages/#/my-account/update-sim-card

 

Thanks

 

 

Hey there @aefu22qwdsas

 

I'll gladly help you activate your SIM card. 

Sending you a PM now Smiley