new sim card activating

[nadiahazar]

I lost my sim card and bought a new one and activated it card online but my phone shows "no service" and my sim card isn't working, what shoul I do?

[FidoMegan]

Hey @nadiahazar! 

Have you tried turning the phone off and back on? If it's still not working, let me know and I'll send you a PM.  

[aefu22qwdsas]

Lost phone and want to activade another  Fido Sim card. I can't update my new because I don't have the old sim card number. https://www.fido.ca/pages/#/my-account/update-sim-card

Thanks

[FidoStephane]

Hey there @aefu22qwdsas, 

I'll gladly help you activate your SIM card. 

Sending you a PM now