why are you affecting my credit score.. i called in to fix the issue but seems like you ppl dont seem to care.. you guys are ruining my credit score do to human error or technical difficulties... i want my cradit score back up.. i never was late on a payment..credit karma saying you reported on sept 13.. when my due date is on the 1st of every month.. what are you going to do about this before i get a law suit on your company! you guys have been doing this for over a year i need answers snd this fixed.. i called so many times when you guys said it will be fixed... im so pissed with this company honestly you are not getting away with this!! i swear
Hey there @Azevedoja
We're here to help and we've sent you a PM as well. When you have the chance, please look into your inbox and send us a reply so we can look into it.
Hey there @SuedT6CH88
Welcome to the community
I understand that there is an ongoing issue on your account, and we'll need to have a closer look at it. We'll be able to provide answers and a solution at the same time.
Sending a PM your way shortly!
I've replied to your other post and sent you a PM. Keep in mind that if there is ever any sort of billing mistake we do correct it asap and we only bill customers for features used or purchased.
We'll check things out together in PM to be sure of what's going on