need help

need help

need help

Tuanbui
I'm a Participant Level 2

need help

i went to the fido store to get the deal. She said it is only for the new customer, while on the fanpage you said it is for the loyal customers too. i have used Fido for 7 years, but she said i am not the loyal customer. i so what is the definition of the loyal customers? i contracted the new phone for my gf,but i can payoff to switch the the new deal. how can i do it or both me and my gf switch to another carrier???

7 REPLIES 7
Jhay10
I'm a Participant Level 3

Hi I need help on what to do to pay off my contract too pls somebody help me it seems like Fido CS is down today

Paolo
I'm an Expert Level 2

its for both new or existing, doesnt matter

 

if u want byop (bring your own phone version, u save $25 bucks and the plan is $60 a month, if u want to get a phone renewal every 2 years u need the $85 dolalr version of this plan. everything else remains the same

Jhay10
I'm a Participant Level 3

Does it have to be unlocked phone fro the byop? 

Tuanbui
I'm a Participant Level 2

but sir i cant even change my plan to 85$

Hi @Tuanbui & welcome to the Community!

 

Do you still need help? Let me know and I'll send you a PM. Smiley



malak2
I'm a Participant Level 1

Need help! please PM me

Tuanbui
I'm a Participant Level 2

yes can you help me to pay off the phone and change to this new plan