monthly bill gone up without informing

monthly bill gone up without informing

monthly bill gone up without informing

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liklik1964
I'm a Participant Level 1

monthly bill gone up without informing

i have 4 lines at fido 2 of my lines just gone up by 5 dollars can you just do that without informing 

Accepted Solution

Re: monthly bill gone up without informing

Solved by Former Moderator FidoGabrielle

Hello there @liklik1964!

 

Welcome to the community. Smiley

 

Some of our grandfathered plans did go up in price $5 and a notice was attached to your bill to inform the impacted customers on the bill of either April or May. Hope this clarifies that bit!

 

Feel free to reach out to us if you have any questions about this or would like to review other plan options!

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FidoGabrielle
Former Moderator

Hello there @liklik1964!

 

Welcome to the community. Smiley

 

Some of our grandfathered plans did go up in price $5 and a notice was attached to your bill to inform the impacted customers on the bill of either April or May. Hope this clarifies that bit!

 

Feel free to reach out to us if you have any questions about this or would like to review other plan options!