mms problems on Nokia Lumia 1020

mms problems on Nokia Lumia 1020

mms problems on Nokia Lumia 1020

songtag48
I'm a Participant Level 1

mms problems on Nokia Lumia 1020

Hi,

I have a text&talk plan with unlimited text,pictures,and supposedly videos as well,but here's a clincher: I can send a picture,but for some reason can't receive it! This is happening on Lumia 1020,but I also had the same problem with Alcatel Idol 3 (my favorite handset).I did all the things that(suggestions)I found on the web,but to no avail! I get the message like:"getting media content",but pic never materializes. On Alcatel Idol 3(android) only says "download content",and of course once again,nothing happens.  Any ideas,please?

 

 

1 REPLY 1
KAPABLE-K
MVP

@songtag48 Even though you have a Talk & Text only plan you need to have the mobile data enabled for the MMS/Picture message to work. You will not get any data usage charges by doing this.

 

edit: Also double check and make sure your APN settings are correct you can find Fido settings here.