loyalty

[8008]

Can you trace back 19+years account history and offer me loyalty rewards based on that?

If new customer can get iphone 6S for $399.00, why we cant after allmost 20 years of loyalty????

[8008]

Hi 8008

Allow me to clarify the cost of the phone! The iPhone6S 16GB is :

- $399 with a Max Plan & a Tab24 Agreement

- $899 without a contract

This goes for all customers, new or existing.

As an existing customer, If you still have FidoDollars, you can use them towards the phone, to help lower the cost 😃

Do you have a Max Plan right now? 

[tschepens]

That's for sure! Why they even keep this "Forum" is beyond me - unless it's to head off complaints going straight to the government regulator. I spent half a day on PM's going back & forth , all for a bureaucratic runaround & no action or results.

[FidoCatherine]

Hey tschepens

Our Fido Community is a place to interact with other Fido customers & the Community Crew! Like myself 😃

You can discuss products & services related to Fido, get answers to your questions & share your knowledge. 

We're definitely here for you if you need anyting!

[FidoCatherine · Accepted solution]

Hi 8008

Allow me to clarify the cost of the phone! The iPhone6S 16GB is :

- $399 with a Max Plan & a Tab24 Agreement

- $899 without a contract

This goes for all customers, new or existing.

As an existing customer, If you still have FidoDollars, you can use them towards the phone, to help lower the cost 😃

Do you have a Max Plan right now? 

[heatherbegs1]

Is there anything between these two prices?  If I want to keep my smart plan but pay maybe an additiona $100 for the phone, so $499 rather than $399?

[FidoCatherine]

Hey heatherbegs1

There's no in-between prices at the moment.

I'll send you a PM so we can go over your options together 😃

[8008]

Why is no thumbs down icon here on fido forum????????????????????

Private messages are just to silence angry customers who stir the pot.

In reality......... they are tunnel with no end.

Just my 2 cents