live chat unavailable

live chat unavailable

live chat unavailable

an123
I'm a Participant Level 1

live chat unavailable

I've been trying live chat for the last 2 hours and it has said this every time I try to connect. What's up?

Fido Live Chat is currently unavailable.

Live Support is temporarily unavailable.
Please try again in a few moments. We appreciate your patience.
6 REPLIES 6
FidoStephane
Community Specialist

Hey! 

 

Sorry, we're really popular these days. Can I help you with anything? 



interest
I'm a Participant Level 1

Hi, i bought a $45/month plan with 3gb promo online. However, it shows as $55 and 1gb. Please help. 

Hey @interest Smiley Thanks for reaching out.

 

You see the same information on your Fido App as well?

 

 



mashael44
I'm a Participant Level 2

Hi Stephen

 

I am trying to change my plan and none of Fido's support is answering my calls. 

Hey @mashae44 and thanks for reaching out.

 

I'm sending you a PM now to get this looked into.


Talk to you soon.

 



maderchod
I'm a Participant Level 2

Im having the same problem.Their service is getting from Bad to worst!!!!