iphone x not shipped

[panki]

I was offered an exclusive deal from fido when i ported out to freedom mobile for an iphone x.I accepted that deal but it is more than a week phone is not shipped yet.I dont know what is causing delay

[panki]

Hey @panki!

We'll have to access your account in order to check out the status of your order. Keep in mind that as soon as it ships we do e-mail you a tracking number

I do see we've helped out in PM, don't hesitate to get back to us if you have other questions!

[FidoNick · Accepted solution]

Hey @panki!

We'll have to access your account in order to check out the status of your order. Keep in mind that as soon as it ships we do e-mail you a tracking number

I do see we've helped out in PM, don't hesitate to get back to us if you have other questions!