Can anybody help please. Im new here in Edmonton, so I've got my fido number a few days ago ( the plan is city fido).
So I'm sending sms to my country which is Latvia (+371) but the problem is that some messages reaches the people un that side but some just not..why it is so is there any limits or time limits...or?
Theres a few ways I can answer this:
Make sure you are using the right dial pattern:
hi, i have been experiencing the same problem, my family down in lebanon are able to recieve my messages, but i cant recieve theres. i checked to see if fido supports there carrier and it says you do, so why am i having a hard time recieving there messages? i tried to talk to some one with customer service and they told me that the problem is from the carrier in lebanon, but since it says you guys support it what is the problem? please id appreciate the help. thanks.
Thanks for your help, but unfortunately the problem still persist. The new thing that I figured out is that if I reply a message it sends as it suppose to be but if I composing a new message and, for example, sending it to the same previous number and operator it doesn't but not all the time what's interesting, sometimes it does. I mean there's some kind a nonsense.
Regards, and sorry for my english hope you understood
I just got on to the "City Fido" plan as well and I've tried everything to send a text message to Kenya.
I put a "+254" but still no luck.
Customer support say I have to call them with another line but what happens when you don't have a nother line?
Can ANYONE help please??????