I made an order on Thursday through a PM via Twitter with a Fido rep and searching theough here ai notice people who did reservations have yet to get their phones. Which makes me think my hardware upgrade is going to be pushed back even further. I ordered a iPhone 7 Plus 128GB in silver and got the email about it being on back order and Fido already used my Fido dollars towards the hardware upgrade when I don't have any notification about the phone being shipped only the "backorder". So kinda confused here, makes me think I should've just did the hardware upgrade at a apple store and have the phone already.
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Thanks for reaching out! I hear you at 100% specially if you were expecting to get the phone sooner! One thing is for sure, you'll be getting the phone, however there will be a slight delay. As soon as we have the tracking number , we'll send you an email with the information.
I hope this helps!
I understand where you're coming from! The model is really popular, but I assure you that your order will be treated as soon as we receive more stock
Also, a few emails are sent out once you order a phone:
Hope this helps!