You knew this was coming: when can we expect pricing and eligibility information for the new iPhone 4S (and the new 8GB iPhone 4)?
Solved! Go to Solution.
That is correct. You will be able to reserve an iPhone 4S as of October 7th online in the MyAccount and then selecting PHONE RESERVATION.
We do not yet have any information regarding the prices or the date that it will become available. I would suggest keeping posted to our website as it will be updated as soon as we receive any news.
I'm in Ontario Canada and my position in line is #2400. I don't think this is my line in relation to my chosen store pickup location. Would it be all across Canada or just across the province? My position in line is moving so freaking slow. I'm wondering how long it will be and if my position will move faster?
So i'm on the waiting list. Pre-ordered. My line position is 1502. i called Fido this afternoon from Vancouver and was told by a Fido rep that the line position is the amount of people ahead of me IN MY REGION where i will be picking up my phone. Okay....so this sucks. So i say to the rep, "Will i be getting my iphone 4s 64gb this Friday?" The rep replied, "Well. maybe not. You need to come back and check every week to see where your position is."
WOW. Really?Check back EVERY FREAKIN WEEK???? What's the point of me pre-ordering!?!?! This totally blows. So I then tell the rep that i guess i'm better off standing in lineup outside a store than having gone through all this trouble. The rep agreed and said, "yeah...you maybe are better off doing that."
So then i ask the rep that since i put down $40 to pre-order, can i go to a store, pay for the phone (re-siging a 3yr term, eligible for a hardware upgrade) and get my $40 dollars credited back to my account? The rep checked with her manager who said to her that it would be perfectly fine that i would be able to cancel my pre-order, and get the $40 applied as credit back to the purcahse of the iphone.
So, as a valued Fido customer i call a authorized Fido Kiosk in Richmond B.C and am greeted by a rep named "Catherine". I tell her my situation and she tells me that it wouldn't be an issue to purcase the iphone but i would have to get in lineup. I agree with her. I then tell her that i am renewing my contract to a three year term, and she says that they would be able to accomodate that. I then tell hee the $40 credit situation. Well, she goes on and tells me that she doesn't know if they can do anything about that. She then goes on and says that they don't have the same access as the call centre does so they can't get into my account. I ask her do they have a computer with internet access and she replied yes we do but that we can't see your account or get into it. LOL! So how the heck are they going to set up a new account for me then!!!! Very rude customer service!!!!
I call another store in Metrotown and am greeted by a rep named "Hansen" I ask him if the iphone 4s will be available this Friday. "Hansen" says, "I don't know if we're going to have any iphones at the store." I ask him if the store was anticipating any new iphone 4s'...."Hansen" replied, "I don't know. I have no way of finding out."
FIDO GET YOUR REPS SORTED OUT WITH CUSTOMER SERVICE CARE!!!!! HORRIBLE CUSTOMER SERVICE!
Sorry to hear that, ballywood. It sounds like everyones just in a bunch, people want their stuff and no one knows how theyre going to get it to them. Makes this new iPhone seem like its barely even worth it after all of this hassle. Might as well wait for the 5 pretty much. hahaha