iMessage only works on fido to fido?

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I'm a Contributor Level 1 JYCH
I'm a Contributor Level 1

iMessage only works on fido to fido?

It started a few days ago, I noticed I can only send iMessage to my friends who are also using fido. All my iMessage will turn to regular text when I send to my non fido user friends. And we are all using iPhone.
Anyone have the same issue?
Thx
Julian

 

 

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Former Moderator FidoTerry
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Re: iMessage only works on fido to fido?

Hey @JYCH!

 

First time we're hearing about this. Can your friends send to other people from other carriers as well via Imessage?



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I'm a Contributor Level 1 JYCH
I'm a Contributor Level 1

Re: iMessage only works on fido to fido?

Yes, my other friends can send iMessage to other carriers without any issues. Mine works fine before, it happens just recently.

PS. my iMessage works fine on my iPad, but not on my iphone.
I have tried 2 iPhones with my sim and still have the same problem.
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I'm a Contributor Level 1 JYCH
I'm a Contributor Level 1

Re: iMessage only works on fido to fido?

I believe one of my friends saying she has issue with iMessage too, she only get the message when connected to internet. Not sure if it's the same problem
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Moderator
Moderator

Re: iMessage only works on fido to fido?

Hey @JYCH,

 

 

Are you connected to data or only using WiFi?

 

 



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I'm a Contributor Level 1 JYCH
I'm a Contributor Level 1

Re: iMessage only works on fido to fido?

I use both data and wifi and still have the same problem.
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Moderator
Moderator

Re: iMessage only works on fido to fido?

Thanks for clarifying!

 

Have you tried resetting your network settings? If not, can we try that now? (Settings - General - Reset - Reset Network Settings)

 

Let me know if it changes anything Smiley



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I'm a Contributor Level 1 JYCH
I'm a Contributor Level 1

Re: iMessage only works on fido to fido?

I tried it few days ago and I even tried set up as a new iPhone but didn't work.

I just checked my phone today, it seems like everything back to normal now. Very strange but it's working now.
Thanks
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Moderator
Moderator

Re: iMessage only works on fido to fido?

@JYCH, Awesome! 

 

Thank you for keeping us updated, I am happy to see things are back to normal now. Smiley 



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