how to update sim card for prepaid phone?

how to update sim card for prepaid phone?

how to update sim card for prepaid phone?

billsliu
I'm a Participant Level 1

how to update sim card for prepaid phone?

I have a prepaid fido phone, my sim card is broken, so I bought a new sim card, I log into my account, but there is no place to update new sim card. I want to keep this prepaid account because there are $180 account balance on this account. The fido website has link to update new sim card for monthly plan but there is no link to update new sim card for prepaid phone. How can I update new sim card for prepaid phone?

 

 

1 REPLY 1
FidoRanya
Former Moderator

Hey @billsliu,

 

Thanks for reaching out Smiley

 

We can help you with this, sending a PM your way right now.