help

[katiej]

I have been trying to reach someone for 2 hours. A fido rep. I'm not internet inclined. 

***Edited to remove personnal information***

[katiej]

Hi @katiej & welcome to the Community!

Our call centers are open from 8 AM to 9 PM Eastern Time on weekdays, and 8 AM to 5 PM Eastern Time on weekends. This may be why you weren't able to reach anyone.

If you still need help, don't hesitate to reach out to us on Facebook/Twitter, through Live Chat, or by dialing 611 from your Fido phone.

[SangStorm1982]

Lol I'm been waiting on messager for 57 minutes to talk to someone . Good Luck

[FidoTerry]

Must be a busy period for us @SangStorm1982! We'll get back to you as soon as possible if you message us on Facebook messenger. We can also help you out here if you prefer.

[FidoMaria · Accepted solution]

Hi @katiej & welcome to the Community!

Our call centers are open from 8 AM to 9 PM Eastern Time on weekdays, and 8 AM to 5 PM Eastern Time on weekends. This may be why you weren't able to reach anyone.

If you still need help, don't hesitate to reach out to us on Facebook/Twitter, through Live Chat, or by dialing 611 from your Fido phone.