help

help

help

SOLVED
katiej
I'm a Participant Level 1

help

I have been trying to reach someone for 2 hours. A fido rep. I'm not internet inclined. 

 

 

***Edited to remove personnal information***

Accepted Solution

Re: help

Solved by Former Moderator FidoMaria

Hi @katiej & welcome to the Community! Smiley

 

Our call centers are open from 8 AM to 9 PM Eastern Time on weekdays, and 8 AM to 5 PM Eastern Time on weekends. This may be why you weren't able to reach anyone.

 

If you still need help, don't hesitate to reach out to us on Facebook/Twitter, through Live Chat, or by dialing 611 from your Fido phone. Smiley

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3 REPLIES 3
SangStorm1982
I'm a Participant Level 2

Lol I'm been waiting on messager for 57 minutes to talk to someone . Good Luck

Must be a busy period for us @SangStorm1982! We'll get back to you as soon as possible if you message us on Facebook messenger. We can also help you out here if you prefer. Smiley



FidoMaria
Former Moderator

Hi @katiej & welcome to the Community! Smiley

 

Our call centers are open from 8 AM to 9 PM Eastern Time on weekdays, and 8 AM to 5 PM Eastern Time on weekends. This may be why you weren't able to reach anyone.

 

If you still need help, don't hesitate to reach out to us on Facebook/Twitter, through Live Chat, or by dialing 611 from your Fido phone. Smiley