fido bill

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I'm a Participant Level 2
I'm a Participant Level 2

fido bill

my daughter has her phone with wind she pays 64.00 per month

downloads constantly

texts constantly

google searches constantly

 

I do not search on my phone, I do not download on my phone, I do not play games on my phone

I text and talk. Yet this month my bill was 184.00!

I am moving to Wind!

 

Accepted Solution

Re: fido bill

Hey @rmaury Smiley And thank you for using the Community.


We don't want to see you go.


Let me take a look at your bill to see what happened.


I'm sending you a PM now. Talk to you soon.

 

 

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Re: fido bill

Hi did you check your invoice to see what you got billed for to make the amount that high?


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Solution

Re: fido bill

Hey @rmaury Smiley And thank you for using the Community.


We don't want to see you go.


Let me take a look at your bill to see what happened.


I'm sending you a PM now. Talk to you soon.

 

 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: fido bill

yes I checked my bill, I will tell you my husband was in the hospital at the time

I did call his sister in England, she managed to talk to him which turns out was

the last time. I know this sounds like a blatant plea for sympathy, its not.

He passed away July 26, so I am glad I was able to help her talk to him

I did expect a higher bill, I paid it, but was still shocked by the amount

as I say I don't do any of the things on the phone but talk and text, so I 

was a little taken aback by the large amount. However buyer beware as they 

say. I will just check out other options. Thanks for your replies!

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I'm a Participant Level 2
I'm a Participant Level 2

Re: fido bill

I checked but it still does not add up. I haven't had the energy really to bwe honest, I took care

of my husband until he went into the hospital, then we travelled back and forth every day

until the last week of his life, then we basically slept there, so I probably deserve the big bill

but as I said my daughter spends her life on her phone, and it costs her a small fraction of 

what I pay. So I will just suck this one up, and look for better options. Thanks

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Re: fido bill

i'm sorry for your loss @rmaury! I'll send you a PM so we can look at your options. 



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