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Hey batol
Thanks for reaching out! We'll do everything we can to help here 😃
Did you make sure you're currently in an area that's covered by our network? You can check out our Coverage Map here to see.
Have you tried to power-cycle your phone?
* Turn the phone Off, remove SIM card, insert SIM card back, turn phone back On
I'd suggest to try a full power-cycle before proceeding to any troubleshooting 😃 Let me know how that goes!
On a side note, for immediate assistance, you can always reach out to us with our Live Chat service, through MyAccount on Fido.ca.
You can also reach out to use through our Facebook or Twitter page.
-Cath