Thanks for reaching out! We'll do everything we can to help here 😃
Did you make sure you're currently in an area that's covered by our network? You can check out our Coverage Map here to see.
Have you tried to power-cycle your phone?
* Turn the phone Off, remove SIM card, insert SIM card back, turn phone back On
I'd suggest to try a full power-cycle before proceeding to any troubleshooting 😃 Let me know how that goes!
On a side note, for immediate assistance, you can always reach out to us with our Live Chat service, through MyAccount on Fido.ca.