I just got a Samsung Galaxy S7 the other day and sometimes I will revice the same text from somone 2-4 times even though they have only sent it once. This issue is happening more and more frequently. In additon, at the same time, my outgoing text messages are taking a very long time to send (1-2mins) even though I have full signal. Are there any solutions to this problem? Is it my phone or Fido?
@chunster did you get the phone from Fido? Try disabling VoLTE and see if the problem goes away.
To disable VoLTE open the dialer then tap of more at the top then settings and you should find the VoLTE option in there.
Get rid of that s7' mine has been a piece of junk. Similar issues with texts, can't call or receive calls without restarts. Went for repair, still doing first day had it back. Guess it's going in again. Started 5 days after getting it but talked more then 30 minutes, so no customer satisfaction return available.
Welcome to the Community.
I'm sorry to see you're having trouble with your phone. How long ago did you have the phone sent for repair?
I would suggest keeping an eye out on our OS Upgrade Schedule, for the latest updates on this device.
If you get the chance to do the update, let us know if you notice any improvements with your reception!
Welcome to the community! I'm glad your S7 seems to be behaving!
VoLTE stands for voice over LTE. Just like the name suggests, it's a protocol which allows voice calls to be transmitted over the LTE network. I have previously discussed voLTE here.
Since voice calls are transmitted as data with voLTE, the call quality can be clearer and crisper.
You can refer here for additional information.
Hope this helps