contacting Fido

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I'm a Participant Level 1

contacting Fido

I am abroad, and not being a user of social media, my options of getting in touch with custumor support is limited when I cant use the old trusty email - WHY is that btw, every reputable support service I deal with has an email option. My current timezone makes it difficult to make a live chat. So I found this community and hope someone could get back to me.

 

I need to unlock my mobile phone to take a cash SIM card from a local provider (in Portugal) during my stay here. How do I go about it, it seems I need some kind of code.

 

Thank you

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Re: contacting Fido

Hello @dansan,

 

Welcome to the community!

 

Fido does accept collect calls from abroad you can get that info here.

 

You can also PM on of the moderators here in the community to get started if you wish.

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Re: contacting Fido

Hello @dansan,

 

Welcome to the community!

 

Fido does accept collect calls from abroad you can get that info here.

 

You can also PM on of the moderators here in the community to get started if you wish.



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