charged twice

charged twice

charged twice

cor_21
I'm a Participant Level 2

charged twice

my chatged appeared on my bank cardmy chatged appeared on my bank cardi got charged twice for phone upgrade on my fido account first and second attempt failed then i got charged twice on my bank account i called fido customer service but they never got my order till now but i called my bank to open investigation any idea whats goin on?my chatged appeared on my bank cardmy chatged appeared on my bank card

 

my first nd second attempt when i entered my card #my first nd second attempt when i entered my card #

 

0322C577-D9DC-4AD3-8AC6-E9864971FD17.jpeg

 

 

3 REPLIES 3
cor_21
I'm a Participant Level 2

***update***

 got my money back 

That's great news @cor_21, happy that everything was sorted out Smiley



FidoPamela
Former Moderator

Hi @cor_21

 

Welcome to the Community Smiley 

 

That doesn't look right. I'll send you a PM in a moment so we can take a look at the status of that. 

 

Chat soon!