charge for the change phone number in a new region

charge for the change phone number in a new region

charge for the change phone number in a new region

SOLVED
iceblue13
I'm a Participant Level 2

charge for the change phone number in a new region

Hi

 I am a prepaid Fido customer. I just change my phone number online, but why it charge 35$?

My old number is from Hamilton, ON (local calling area).  And I move to Vancouver BC right now, so I need change my local phone zone. Should it be free? 

 

 

 

Accepted Solution

Re: charge for the change phone number in a new region

Solved by Former Moderator FidoMaria

Hi @iceblue13 & welcome to the Community. Smiley

 

Changing numbers for a new region is indeed free of charge. Was the change done online?

 

Let me know!

View solution in context
3 REPLIES 3
FidoMaria
Former Moderator

Hi @iceblue13 & welcome to the Community. Smiley

 

Changing numbers for a new region is indeed free of charge. Was the change done online?

 

Let me know!



iceblue13
I'm a Participant Level 2

yes. I saw July 26, 2017 12:04AM Number change charge$35.00

     

 under "Your Recent Transactions"

 

I did the number change online yesterday

Alright, I'm sending you a PM to check it out.

 

Talk soon!