change to promotion plan

Service interruption

An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

Click here to read more

change to promotion plan

change to promotion plan

I'm a Participant Level 3

change to promotion plan


I just moved from wind to fido 2days ago.

my plan is $49 with 1data.

but there are 2 GB data with $49 start from today.


how can i change my plan ?



I'm Qualified Level 2
I'm Qualified Level 2

Call 611, or wait until a moderator comes here and sends you a PM to look into it! Smiley

Community Specialist

Hey there heyen1111,


We never received a reply to the PM we sent you Saturday. Do you still require assistance? 

Let me know Smiley 

Former Moderator

Hey @heyen1111 

Welcome to the Community!

Keep in mind that for any requests related to your account, you can reach out to us on Facebook or Twitter.

For this time, I'll send you a PM.