cant log in online!!!

cant log in online!!!

cant log in online!!!

chowgms
I'm a Participant Level 2

cant log in online!!!

everytime i try to log in online bia browser or app it will tell me to check back later or oops i hit a snag. i tried calling in and they put me on hold forever and hung up on me. i tried live chat but i cant get to the screen unless im logged in. but i cant log in so what am i supposed to do! i am so frustrated. same thing with my partners account. about to lose my cool with fido and go back to rogers. never had issues with my acc with them.

 

 

 

3 REPLIES 3
FidoChristina
Former Moderator

Hey @chowgms

 

Welcome to the community! Did you happen to clear your cache and cookies or tried with a different browser?

 

Let me know. If that doesn't help, I'll send you a PM so we can look further into it!



chowgms
I'm a Participant Level 2

yes tried it all.. tried chrome, desktop, everything.

Thanks for letting us know, @chowgms!

 

PM coming your way right now Smiley