cancel a fido number

Service interruption


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cancel a fido number

cancel a fido number

SOLVED
surobert
I'm a Participant Level 3

cancel a fido number

how do i cancel a number, if i am not using it?

I have been looking for solutions and calling in, but didn't work.

Now i paid for a number no one is using for nearly a year what should i do?

 

 

 

Accepted Solution

Re: cancel a fido number

Solved by Former Moderator FidoCatherine

Hey Surobert

 

Is it a Monthly account or a Prepaid account?

 

If you'd like to cancel a Monthly account, it's important to contact us (or customer service) to complete this request. 

 

If you'd like to cancel a Prepaid account, you can simply not refill the account (or cancel automatic refill) & the account will cancel itself automatically.

 

I'll send you a private message so we can discuss this further 😃  

 

 

View solution in context
3 REPLIES 3
LengBiao
I'm a Participant Level 1

I need to cancel my account that I can go back to my country

Hey @LengBiao

 

Welcome to the Communtiy


Sorry to hear you're leaving us. For that you'd have to contact us directly Smiley

 

We can also send you a PM on here if you prefer, let us know



FidoCatherine
Former Moderator

Hey Surobert

 

Is it a Monthly account or a Prepaid account?

 

If you'd like to cancel a Monthly account, it's important to contact us (or customer service) to complete this request. 

 

If you'd like to cancel a Prepaid account, you can simply not refill the account (or cancel automatic refill) & the account will cancel itself automatically.

 

I'll send you a private message so we can discuss this further 😃