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Re: Customer service

Hey @TimTimA! We're really sorry to read this, that's certainly not the kind of experience we want to offer.  Feel free to contact us through one of our servicing channels and we'll be glad to assist you. 

Rep couldn't answer my question, just hung up...

How annoying, the rep I called couldn't find a solution to my problem so she just hung up... I hope Fido will follow up on this, what a nonsense practice when someone already spent 40 minutes waiting on the line just to have to call again. I want to ...

Re: fido employ bad action with costomer

Hello @NOORAHMAD,   Welcome to the Community!  I'm terribly sorry to learn about your experience. This is not at all the kind of experience that should happen and we would like to know more. Please feel free to contact us over the methods shown here ...

Latest from our Blog

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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Fido XTRA’s Decathlon Contest

  Prizes to stay active this fall   Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards.   At Decathlon, you’ll find everything you need to...

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