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Fido won't match deal

I am incredibly disappointed in Fido. I have been a customer for almost 7 years, and the best offer they could give me for being loyal couldn't even match the regular customer deal offered by Koodo. I basically wasted 4 hours of my day asking fido to...

7yearsloyal by I'm a Participant Level 3
  • 3691 Views
  • 12 replies
  • 0 likes

Disappointed with customer service!!!

I have called Fido customer service around 5:44pm. After 15 mints a lady answered. I explained to her about my issue. That I am paying $55 plus tax/m with no data. That I need a better plan. After 20 mints she said she couldn't help me. And that she ...

Hibo by I'm a Participant Level 2
  • 402 Views
  • 1 replies
  • 0 likes

FIDO DATA OVERCHARGE

I am puzzled by my data usage, hope someone can help me out. Basically I was on my couch, watching TV with my iphone connected to wifi on a Sunday, didn't even leave the house when I got 3 messages in a row saying I am 90%, 100% and over my data. So ...

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Yqin24 by I'm a Participant Level 2
  • 3735 Views
  • 5 replies
  • 0 likes

Resolved! Getting a new sim card

I currently have an iPhone 4s with Fido( SIM card and all) but I'm getting an IPhone 6s and the 4s SIM card doesn't fit in the 6s. I'm on the bring your own phone plan. So what do I do, because I still want the same number and plan I would just be us...

Gillxann by I'm a Participant Level 2
  • 988 Views
  • 1 replies
  • 0 likes

Christmas Hours

is the call center open on Christmas? I keep calling in and then I'm told I will be transferred to a live representative shortly...and then the call drops. I can't seem to find any information online if they're open or not.

Devinaparhr by I'm a Participant Level 1
  • 931 Views
  • 1 replies
  • 0 likes